FAQs

Shipping Information

What Shipping Methods Are Available?

For shipping information, click here.

How long will it take for my package to arrive?

Within 2 business days of purchase, orders are normally processed and sent. Shipping dates vary due to the fact that we ship internationally from various fulfillment locations depending on your region. The average shipping time is between 7 and 21 days. After your purchase has been dispatched, your tracking number will be updated in 3-7 days.

Can you ship overseas?

Yes, we ship internationally. Shipping fees will apply and will be calculated at the time of purchase. We conduct discounts and promotions throughout the year, so keep an eye out for special offers.

How can I track my order?
  • When your order ships, we’ll give you an email confirmation with a tracking number. To access live tracking information, click on either the tracking number on your email or “View Order.”
  • You may also track your order by clicking on the tracking number in your account. For live shipping and up-to-date tracking information, you’ll be directed to the shipper’s website.
  • Downloading the “Arrive” app from your purchase confirmation page offers a third approach to monitor your order. This app shows you the current status of your order, from payment to delivery.

Payment Information

What Payment Methods Are Accepted?

*We only accpet Paypal. You will be taken to the PayPal payment page after placing an order with Paypal, where you may confirm your payment by entering in with your PayPal account and password.

Even if you don’t have a PayPal account, you can still check out. To do so, go to “Pay with Debit/Credit Card” and you’ll be sent to a secure website where you can input your credit card information or make a secure PayPal payment.

Is Buying On-Line Safe?

We do not have access to your bank or credit card details.

Pepideals uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.

You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘https’ instead of ‘http’. This means that you are in secure mode.

Products

What key fod do I need?

We make things simple for you. Look up your vehicle’s year and model on the internet. If your search yields numerous key fobs, select the one that best matches your present remote button layout.

How do I program my remote to my vehicle?

Self-Programming:

If your vehicle’s key fob is self-programmable, be prepared to perform odd tasks such as turning the key on and off ten times in five seconds, pressing the unlock button on the driver’s door, honking the horn, turning on the lights, jumping jacks, shouting “show me the money” as loudly as you can, and then clapping your hands.

Although they aren’t exact directions, you get the idea. Be patient; the process of self-programming might be frustrating. It’s all about being at the right place at the right time. Once you’ve programmed the key fob, you’ll feel great about yourself and tell all your pals that you’re now a master technician. Self-programming, by the way, will save you a lot of money.

Professional Programmming:

To configure the key fob in some automobiles, special devices will be required to access the on-board computer. You’ll need to find a professional key fob programmer in your neighborhood if your car requires expert programming.

I never had a key fob for my vehicle and I’m not sure if my vehicle even has a keyless entry as an option.

Call your local dealership, request assistance, and inquire as to whether your car is equipped with keyless entry. They’ll ask for your vehicle identification number, so have it available.

My key fob has been configured, however it will not start my vehicle.

Some automobiles come with self-programming transponder keys, while others require the assistance of a professional. If you purchased a transponder key from us, please contact us at [email protected] and we will guide you through the process of programming your transponder key.